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Terms & Conditions

Welcome to BioStatsWork. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use this site.

1. Use of the Site

You must be at least 18 years old to use BioStatsWork’s services. You agree not to use this site for unlawful purposes or in a way that could damage, disable, or impair our services.

2. Account & Registration

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Orders & Pricing

All project requests are subject to availability and confirmation of quoted pricing. We reserve the right to refuse or cancel any order for reasons including data inaccuracy, errors in pricing or description, or suspected misuse.

4. Payment

Payments are securely processed via third-party payment providers. We do not store complete card details. By providing payment information, you represent that you are authorized to use the chosen payment method.

5. Report Delivery

Estimated report delivery timelines are provided as a guide. BioStatsWork is not responsible for delays due to factors beyond our control such as data issues, technical failures, or incomplete client input.

6. Warranties & Liability

To the maximum extent permitted by law, BioStatsWork provides its services “as is” and disclaims all warranties. We will not be liable for indirect, incidental, or consequential damages arising from use of the site or services.

7. Intellectual Property

All content, including text, graphics, and logos, are the property of BioStatsWork or licensed to us. You may not reproduce or distribute any content without prior written consent.

8. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

9. Changes to Terms

We may update these Terms periodically. Updates will be reflected on this page with a revised effective date. Continued use after updates indicates your acceptance.

Questions about these Terms? Contact us at info@biostatswork.com.

Privacy Policy

Effective Date: 2 Jan 2025
Last Updated: 5 May 2025

At BioStatsWork, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consulting services.

1. Information We Collect

a. Personal Information

We may collect:

Name
Email address
Phone number
Billing or project details
Payment information (processed securely through third-party providers)

b. Technical Information

IP address
Browser type and version
Operating system and device details
Referring website and navigation data

c. Cookies & Tracking

We use cookies to improve your experience, analyze traffic, and remember preferences. You may disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

To provide biostatistical and analytical services
To communicate about project status and deliverables
To improve our offerings and website
To process secure payments
To comply with legal and ethical standards

3. Sharing Your Information

We do not sell or rent your data. Information may be shared only with trusted service providers (payment gateways, hosting services) or when required by law.

4. Data Security

SSL encryption for secure transmission
Restricted access to sensitive information
Regular security monitoring and audits

While we take reasonable measures, no online transmission is 100% secure.

5. Your Rights

Request access, correction, or deletion of your data
Withdraw consent for communication
Opt-out of promotional emails

To exercise your rights, contact us at info@biostatswork.com.

6. Third-Party Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

7. Children's Privacy

Our services are not intended for children under 13 years old, and we do not knowingly collect data from minors.

8. Updates to Policy

This policy may be updated periodically, and the revised version will indicate the new effective date.

9. Contact Us

BioStatsWork
Email: info@biostatswork.com
Phone: 9960498214
Address: Pune, Maharashtra, India

Refund & Returns Policy

1. Overview

We aim for complete satisfaction with our biostatistical and analytical services. If you are not satisfied, this policy explains how refunds and cancellations are handled.

2. Eligibility

Refund requests may be made within 7 days of report delivery, provided the issue is due to a service error on our part. Refunds are not applicable for completed analysis or reports already delivered and approved.

3. Revisions

If you find discrepancies in your report, please contact us within 3 days of delivery. Minor revisions are provided free of charge.

4. Refund Processing

Approved refunds will be processed within 7–14 business days to the original payment method. Timelines may vary depending on your bank or payment provider.

5. Cancellation

Projects can be cancelled only before analysis has begun. Once data processing or report preparation starts, partial or full refunds may not apply.

6. Contact

For refund-related queries, contact us at info@biostatswork.com or call 9960498214.

Questions & Answers